FAQs
Frequently Asked Questions
- What is Injury Protection?
- How do I claim my refund if I am injured?
- How do I transfer to another race?
- Will my race be cancelled due to COVID-19?
- Can I run with headphones?
- How do I change the participant name on my booking?
- Merchandise & Clothing
- I haven't received my confirmation email
- Age Restrictions
- Can I run for Charity?
- My name isn't on the start list
- Is there a medal for completing the event
- What is an Affiliated ticket? (UK only)
- What equipment do I need for a triathlon?
- Do you support Internet Explorer
- Can spectators come to the event?
- My event isn't on my profile