FAQs
Frequently Asked Questions
- What is Injury Protection?
- How do I claim my refund if I am injured?
- How do I transfer to another race?
- Can I run with headphones?
- How do I change the participant name on my booking?
- Can spectators come to the event?
- Is there a medal for completing the event
- My event isn't on my profile
- Will my race be cancelled due to COVID-19?
- I haven't received my confirmation email
- Age Restrictions
- Merchandise & Clothing
- My name isn't on the start list
- Can I run for Charity?
- What equipment do I need for a triathlon?
- What is an Affiliated ticket? (UK only)
- Do you support Internet Explorer
- Where can I find my discount code to share with friends?
- How do I use the referral or discount code?
- Which events can I use the discount code on?