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FAQs

Frequently Asked Questions

  • What is Injury Protection?
  • How do I claim my refund if I am injured?
  • How do I transfer to another race?
  • Can I run with headphones?
  • My event isn't on my profile
  • How do I change the participant name on my booking?
  • Is there a medal for completing the event
  • I haven't received my confirmation email
  • Age Restrictions
  • My name isn't on the start list
  • Can I run for Charity?
  • What is an Affiliated ticket? (UK only)
  • What equipment do I need for a triathlon?
  • How do I edit/add participant' booking Information?
  • Which events can I use the discount code on?
  • Where can I find my discount code to share with friends?
  • I am having trouble logging into my LDT profile
  • My referral discount code isn't working
  • How do I re-set my password?

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