# Let's Do This Help Center > Hey {{first\_name|fallback:"there"}}, what can we help you with today? ## Let's Do This Website & Accounts - [Your Let's Do This Account](https://help.letsdothis.com/en/articles/10546546-your-let-s-do-this-account.md): Learn what a Let's Do This account is, how it differs from purchasing a ticket, and the benefits of having one. - [Troubleshooting Login Issues](https://help.letsdothis.com/en/articles/10546557-troubleshooting-login-issues.md): Solutions for common login problems on Let's Do This - [How to Create a Let's Do This Account](https://help.letsdothis.com/en/articles/10546562-how-to-create-a-let-s-do-this-account.md): A comprehensive guide on how users can set up an account, including instructions for signing up via email, Google, or Facebook. - [Let's Do This App and Update FAQs](https://help.letsdothis.com/en/articles/12712666-let-s-do-this-app-and-update-faqs.md) ## Managing Your Entry - [Your Confirmation Email](https://help.letsdothis.com/en/articles/10449792-your-confirmation-email.md): Help finding your confirmation email and your registration or booking reference - [Contacting Your Event Organizer](https://help.letsdothis.com/en/articles/10450199-contacting-your-event-organizer.md): Understand who Let's Do This are and how to contact your event organizer - [Your Payment Receipt](https://help.letsdothis.com/en/articles/10450764-your-payment-receipt.md): Help finding your payment receipt - [Edit Your Registration, Booking, or Entry](https://help.letsdothis.com/en/articles/10457096-edit-your-registration-booking-or-entry.md): How to edit your booking, registration, or entry - including changing your email address & purchasing additional add-ons or extras - [Transferring Your Place](https://help.letsdothis.com/en/articles/10450071-transferring-your-place.md): How to switch your registration to a different race or distance within the same event, or to a completely different event altogether. - [Defer Your Entry](https://help.letsdothis.com/en/articles/10456518-defer-your-entry.md): Help deferring your entry if you can no longer attend - [Refunding your Entry](https://help.letsdothis.com/en/articles/10485017-refunding-your-entry.md): An overview of refund policies and available options for event participants. - [Refundable Registrations Guide](https://help.letsdothis.com/en/articles/10466869-refundable-registrations-guide.md): Learn how refundable registrations work, what they cover, and how to claim a refund quickly. - [How to Claim a Refund with Refundable Registration](https://help.letsdothis.com/en/articles/10485121-how-to-claim-a-refund-with-refundable-registration.md): Step-by-step instructions for participants who purchased Refundable Registration to claim a refund. - [Payment Plans Guide](https://help.letsdothis.com/en/articles/10485574-payment-plans-guide.md): Learn how payment plans work when booking an event, including payment schedules, managing payment details, and what happens if you miss a payment. - [What to Do If You Miss a Payment on Your Plan](https://help.letsdothis.com/en/articles/10485582-what-to-do-if-you-miss-a-payment-on-your-plan.md): Find out what happens if you miss a payment on your event payment plan and what steps you should take next. - [Eugene Marathon](https://help.letsdothis.com/en/articles/16772383-eugene-marathon.md): Help with managing your Eugene Marathon registration, including changing your entry, deferrals, race-day requirements, and other common questions. - [RunThrough](https://help.letsdothis.com/en/articles/16772872-runthrough.md): Whether you need to change your entry, find out when you'll receive your race information, or understand how race packs work, here's everything you need to know about RunThrough events. - [Great Run Company](https://help.letsdothis.com/en/articles/16773147-great-run-company.md): Find out what options are available if you can no longer take part in your Great Run event. - [Diplo's Run Club](https://help.letsdothis.com/en/articles/16891259-diplo-s-run-club.md): Everything you need to know about transferring your entry, refundable registration, and receiving or collecting your race pack. ## Teams - [Create or Join a Team](https://help.letsdothis.com/en/articles/10478702-create-or-join-a-team.md): Learn how to create or join a Team during the registration process on Let’s Do This. - [Managing Your Team](https://help.letsdothis.com/en/articles/10478713-managing-your-team.md): Learn how team captains can add and remove participants, manage teams, and troubleshoot access issues - [Troubleshooting Teams Issues](https://help.letsdothis.com/en/articles/10478736-troubleshooting-teams-issues.md): Find solutions to common problems when managing or joining Teams on Let’s Do This. ## TCS London Marathon - [Charity & Club Entries for TCS London Marathon FAQ](https://help.letsdothis.com/en/articles/10485398-charity-club-entries-for-tcs-london-marathon-faq.md): Answers to frequently asked questions about charity and club entries, including fundraising requirements and claiming an entry. - [TCS London Marathon Race Packs](https://help.letsdothis.com/en/articles/10485408-tcs-london-marathon-race-packs.md): Everything you need to know about collecting your London Marathon race pack, including location, required documents, and what’s inside. - [Claim Your TCS London Marathon Entry](https://help.letsdothis.com/en/articles/10485416-claim-your-tcs-london-marathon-entry.md): A step-by-step guide on how to claim your London Marathon entry, including troubleshooting common issues. - [TCS London Marathon International Entry Options](https://help.letsdothis.com/en/articles/10485429-tcs-london-marathon-international-entry-options.md): A guide for international runners on how to enter the London Marathon, including ballot details, charity places, and tour operator options. - [TCS London Marathon Good for Age Entry](https://help.letsdothis.com/en/articles/10485421-tcs-london-marathon-good-for-age-entry.md): A guide to the Good For Age entry for the London Marathon, including qualifying times, application steps, and key deadlines. - [Defer Your TCS London Marathon Entry](https://help.letsdothis.com/en/articles/10485729-defer-your-tcs-london-marathon-entry.md): A step-by-step guide on how to defer your London Marathon entry, including eligibility criteria and key deadlines. ## Making a Purchase - [Why Has My Payment Failed?](https://help.letsdothis.com/en/articles/10546715-why-has-my-payment-failed.md): Learn why your payment may have failed and how to resolve common payment issues. - [How to Resolve Issues When Placing a Booking](https://help.letsdothis.com/en/articles/10546725-how-to-resolve-issues-when-placing-a-booking.md): Steps to troubleshoot common problems encountered during the booking process. - [What to Do If You Have Been Charged Twice](https://help.letsdothis.com/en/articles/10546731-what-to-do-if-you-have-been-charged-twice.md): Learn why duplicate charges may occur and how to resolve them. ## Your Event - [Where Can I Find My Official Results and Photos?](https://help.letsdothis.com/en/articles/10546689-where-can-i-find-my-official-results-and-photos.md): Learn how to access your official event results and race photos after participating in an event - [Where is My Race Pack?](https://help.letsdothis.com/en/articles/10546698-where-is-my-race-pack.md): Learn when and how you'll receive your race pack, what to do if it hasn't arrived, and how to collect it on race day. ## Memberships - [Accessing Your Membership Dashboard](https://help.letsdothis.com/en/articles/10547070-accessing-your-membership-dashboard.md): Learn how to log in and navigate your membership dashboard. - [Using Guest Passes](https://help.letsdothis.com/en/articles/10546874-using-guest-passes.md): Learn how to use guest passes included with your membership. - [Managing Auto-Renewal of Your Membership](https://help.letsdothis.com/en/articles/10546880-managing-auto-renewal-of-your-membership.md): Learn how to manage the auto-renewal settings for your Let's Do This membership. - [Adding or Updating Members on Your Membership](https://help.letsdothis.com/en/articles/10546893-adding-or-updating-members-on-your-membership.md): Learn how to add or update members linked to your membership. - [Troubleshooting Membership Login Issues](https://help.letsdothis.com/en/articles/10546900-troubleshooting-membership-login-issues.md): Find solutions for common login problems related to your Let's Do This membership. ## Event & Charity Partners - [Accessing Your Partner Dashboard](https://help.letsdothis.com/en/articles/10474760-accessing-your-partner-dashboard.md): Help with claim access to your Partner Dashboard for the first time to manage your charity entries and access other features. - [Allocating Your Reserved Entries](https://help.letsdothis.com/en/articles/10475063-allocating-your-reserved-entries.md): Help distributing you charity places or reserved entries from your partner dashboard ## Discounts, Referrals, and Credits - [How Does the Referral Scheme Work?](https://help.letsdothis.com/en/articles/10546755-how-does-the-referral-scheme-work.md): Learn how Let's Do This's referral program works and how you can earn rewards by referring friends to events. - [How do I use my referral code?](https://help.letsdothis.com/en/articles/10546775-how-do-i-use-my-referral-code.md): Learn how to sign up and book an event using a referral link to claim your discount on Let's Do This. - [My Referral Code Isn't Working](https://help.letsdothis.com/en/articles/10546786-my-referral-code-isn-t-working.md): Troubleshoot common issues with referral codes and learn how to ensure your referral discount is applied correctly - [How Do I Use a Discount Code?](https://help.letsdothis.com/en/articles/10546790-how-do-i-use-a-discount-code.md): Learn how to apply a discount code to your event booking on Let's Do This - [Which Events Can I Use My Discount Code On?](https://help.letsdothis.com/en/articles/10546801-which-events-can-i-use-my-discount-code-on.md): Find out which events accept discount codes and any restrictions that may apply. - [My Discount Code Didn't Apply to My Booking](https://help.letsdothis.com/en/articles/10546829-my-discount-code-didn-t-apply-to-my-booking.md): Troubleshoot why your discount code wasn’t applied to your booking and how to fix it. - [How Do I Use Transfer Credits?](https://help.letsdothis.com/en/articles/10546861-how-do-i-use-transfer-credits.md): Learn how to apply your transfer credits to an event booking on Let's Do This.