My Strava activities aren't syncing to the app

Modified on Fri, 29 Sep 2023 at 09:11 PM

There are a few reasons why your Strava activities might not be syncing to your Let’s Do This app. The following are the most common issues we see:

  • Our app only supports runs at the moment, so walks and other activities will not sync
  • Check that your Strava profile isn't set to 'Private’
  • Old activities will not load to the app, only activities since linking the app will sync
  • Activities only load and show in your app if you are part of a team and they will appear in the team chat

If you have checked that you’re meeting all of these criteria, we would suggest contacting Strava but please get in touch here or send an email to

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