If you cannot make the an event, then there may be options for you in terms of refunds/transfers/deferrals. However, these options are dependent on the event organiser's terms and conditions. As Let’s Do This are just a booking partner, we don't host or organise the events on our site, so we have to stick to their T&CS.
You can usually find these terms on the organiser’s website by doing a web search for the name and date of your event. Changing the name on your entry or having someone run in your stead is considered a transfer by most organisers, and they require you to go through a formal process to request this.
If you have any questions, need help with this, or believe you are entitled to a change of name on your entry - check out this article on how to complete transfers yourself. You can also get in touch with us here.
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