If you cannot make the an event, then there may be options for you in terms of refunds/transfers/deferrals. However, these options are dependent on the event organiser's terms and conditions. As Let’s Do This are just a booking partner, we don't host or organise the events on our site, so we have to stick to their T&CS.
You can usually find these terms on the organiser’s website by doing a web search for the name and date of your event. Many organisers require you to sort out distance transfers before the day of the event, and will not allow this on race day.
If you have any questions, need help with this, or believe you are entitled to a distance change check out this article on how to complete transfers yourself. You can also get in touch with us here.
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