Experiencing difficulties while placing a booking can be frustrating. This article provides troubleshooting steps to help you successfully complete your booking.
Troubleshooting Steps:
Clear Browser Cache and Cookies:
Accumulated cache and cookies can sometimes cause issues.
To clear them, access your browser settings, locate the privacy or history section, and select the option to clear browsing data.
Restart Your Browser:
Fully close your browser application.
Reopen the browser and attempt the booking process again.
Try a Different Browser:
If the issue persists, switch to another browser (e.g., if you're using Chrome, try Safari or Firefox).
Different browsers may handle websites differently, and this can help identify if the issue is browser-specific.
Switch Devices:
If you're encountering problems on a desktop, try completing the booking on a mobile device, or vice versa.
Device-specific issues can sometimes interfere with the booking process.
Contact Support: If you've tried the above steps and are still experiencing issues, please reach out to us for assistance. You can contact us by clicking on the messenger in the bottom right corner to contact us.
Tip: Including context and screenshots of any errors you're encountering will help us assist you more efficiently.
FAQs:
Why should I clear my browser cache and cookies?
Clearing cache and cookies removes outdated or corrupted data that can interfere with website functionality, potentially resolving booking issues.
How do I take a screenshot to share with support?
On most devices, you can capture a screenshot by pressing specific button combinations (e.g., "Volume Down + Power" on many smartphones). Refer to your device's support documentation for detailed instructions.