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Great Run Company

Find out what options are available if you can no longer take part in your Great Run event.

Written by Frankie Cox

Great Run Events (excluding Great North Run)

For Great Run event entries, you may be able to:

  • Transfer your entry to a friend for a £10 transfer fee

  • Request a medical withdrawal, with a refund minus a £5 fee

Medical Withdrawals

To request a medical withdrawal, you’ll need to provide a doctor’s or physiotherapist’s note. This must detail your injury and confirm that it prevents you from taking part in the event.

You must submit a transfer or medical-withdrawal request at least 6 weeks before your event.

To submit your preferred request, contact Great Run via their Support Portal.

Great North Run Entries

Great North Run entries have different options:

  • You can defer your entry up to 48 hours before the event through your Manage Bookings page. This is accessed via the link in your confirmation email (not your application email)

  • You can request a medical withdrawal, with a refund minus a £5 fee.

If your entry was provided by a charity, run club, or community, please contact them directly to find out what options are available to you.

For event-specific information and event guides, please visit the Great Run website. Event Guides and race day information as well as in-depth FAQs are listed for each event.

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