Let's Do This

Help finding your confirmation email and your registration or booking reference

Your Confirmation Email

Understand who Let's Do This are and how to contact your event organizer

How to edit your booking, registration, or entry - including changing your email address & purchasing additional add-ons or extras

Help finding and managing your entry after you've registered

How to switch your registration to a different race or distance within the same event, or to a completely different event altogether.

Help deferring your entry if you can no longer attend

An overview of refund policies and available options for event participants.

Learn how refundable registrations work, what they cover, and how to claim a refund quickly.

Step-by-step instructions for participants who purchased Refundable Registration to claim a refund.

Help changing your booking if you can no longer attend

Learn how payment plans work when booking an event, including payment schedules, managing payment details, and what happens if you miss a payment.

Find out what happens if you miss a payment on your event payment plan and what steps you should take next.

Help understanding payment plans on Let's Do This

Find answers and get help from Intercom Support and Community Experts

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