Yes. RunThrough offers several options if your plans change.
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If you can no longer attend your race, you can transfer your entry to another RunThrough event. You can start the transfer process by heading to RunThrough's transfer portal. The transfer costs £10 and must be requested at least 5 days before the event.
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Keep in mind that your race pack, medal and post-race goodies may already have been prepared for your original event, and in some cases your race pack may already have been posted. This is why RunThrough cannot process transfers within 5 days of the event.
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You can also transfer your entry to someone else if you'd like a friend to take your place. The cost to do this is £15 and can be actioned via RunThrough's transfer portal here.
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If you'd rather change the distance you're entered for, RunThrough can also help with this. Changing distance costs £5 and you can begin the process by accessing RunThrough's dedicated transfer portal.
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If you purchased a Flexi Package when entering your race, the standard administration fees don't apply. You can make unlimited changes to your entry up to 24 hours before the event and need to email RunThrough on info@runthrough.co.uk to request this.
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RunThrough does not offer refunds for event entries.
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Yes. RunThrough offers a virtual participation option. If you choose this, you'll need to provide a record of your run and confirm your postal address. RunThrough will then send your event medal by post.

RunThrough sends the key details you need for race day by email during the week before your event.
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For weekend events, the race information is generally sent on the Friday before the race.
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For midweek events, the information is also made available on the Friday before the event.

All event information and event guides can be found on RunThrough's website.
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Your race information is designed to give you everything you need to prepare for race day, including:

RunThrough recommends checking your emails during the week before your race so you don't miss any important updates.

Whether your race pack is posted to you or collected on race day depends on whether RunThrough has contacted you to confirm your address.
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If you've received an address-check email from RunThrough, your race pack will be sent to you by post. If you haven't received an address-check email, you shouldn't expect a physical race pack to arrive in the post and will need to collect one on race day.

Don't worry if you haven't received your pack before race day.

Head to the race information desk when you arrive and speak to the RunThrough team. You don't need to bring a printed confirmation - you can show your race confirmation on your phone.
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Your race pack contains the key items you need for participating in the event: